1. Who We Are

Shore Legacy Insurance, LLC ("Shore Legacy," "we," "us," or "our") is an independent insurance agency based in Boca Raton, Florida.

We assist individuals and families with insurance inquiries, quotes, applications, and customer service. Insurance policies are issued by the applicable insurance companies, not by Shore Legacy.

This notice addresses our website, inquiry forms, appointment requests, and communications we manage. Insurance carriers, quoting providers, and application platforms may provide their own additional privacy notices.

2. Information We Collect

We collect information you provide when requesting insurance information, quotes, appointments, applications, or assistance.

Depending on your interaction, this may include:

• Contact information: Name, telephone number, email address, mailing address, city, state, and ZIP code.
• Insurance interests: Coverage preferences, questions, appointment details, and information needed for quotes or applications.
• Insurance-related information: Information you provide when requesting quotes, discussing eligibility, or completing insurance applications.
• Communication records: Messages, customer service interactions, appointments, and correspondence.
• Consent information: Checkbox selections, the disclosure wording presented, submission timestamps, originating forms, and available technical consent records.
• Website information: Browser information, device details, IP addresses, referring pages, and usage information collected through cookies or similar technologies.

Please avoid submitting Social Security numbers, payment card details, or sensitive medical records through an ordinary website contact form unless a secure submission method has been provided.

3. How We Use Your Information

We may use your information to:

• Respond to insurance inquiries.
• Provide insurance information and quotes.
• Arrange appointments with insurance agents.
• Assist with insurance applications.
• Provide customer service and follow-up.
• Maintain customer records and preferences.
• Document consent and communication choices.
• Operate and improve our website and systems.
• Comply with legal and regulatory requirements.

We may contact you about insurance products and offers where you have provided the required consent or where otherwise permitted by law.

4. Calls, Text Messages, and Consent

Our website may offer two separate, optional communication consent choices. Both checkboxes are initially unchecked.

Informational text messages: If you opt in, Shore Legacy may send automated informational text messages about your inquiry, appointments, and related customer service updates.

Marketing calls and text messages: If you separately consent, Shore Legacy may contact you regarding insurance quotes, coverage options, and related offers.

Marketing calls may use automated dialing technology or artificial, prerecorded, or AI-generated voices where supported by the required consent and applicable law.

Consent to marketing communications is not required to receive an insurance quote or purchase insurance.

Visitors may submit a request without selecting either optional checkbox. Selecting informational texts does not automatically authorize marketing calls or marketing messages.

Submitting a form, requesting a quote, or starting an insurance application does not automatically authorize unrelated marketing or AI-generated marketing calls.

Message frequency varies. Message and data rates may apply.

Reply STOP to opt out of text messages or HELP for assistance. You may also request that we stop making marketing calls.

We handle applicable opt-out and do-not-call requests in accordance with legal requirements.

We may maintain records of communication consent, including checkbox selections, disclosure wording and version, timestamps, originating forms, and available technical records.

Medicare-related inquiries may require additional permission-to-contact requirements before certain marketing or follow-up activities occur.

5. Sharing Your Information

We may share information with insurance companies, licensed insurance agents, insurance distribution partners, quoting and application platforms, and service providers when necessary to provide the services you request.

We do not sell or share SMS opt-in information or messaging consent with third parties or affiliates for their marketing or promotional purposes.

Service providers may process messaging information only to provide services on our behalf.

We may also disclose information when required by law, legal process, regulatory requests, or to respond to fraud or security matters.

Information shared should be relevant to its purpose and applicable legal or contractual requirements.

If you use a third-party insurance quoting or application tool, that provider or insurance company may collect information directly and apply its own privacy practices.

Whether and when information is provided back to Shore Legacy depends on the quoting system and available integration.

6. Cookies and Website Technology

Our website and its service providers may use cookies and similar technologies to support website functionality, security, performance, and, where enabled, analytics.

These technologies may collect browser, device, and website usage information.

You can generally manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

Additional notices or choices may apply depending on your location and the technologies being used.

7. Data Security and Retention

We use reasonable administrative, technical, and organizational safeguards to protect personal information and limit access according to business responsibilities.

No website or electronic communication method can be guaranteed to be completely secure.

We retain information as reasonably necessary for business operations, customer service, legal obligations, insurance-carrier requirements, and recordkeeping purposes.

Retention may continue when required by applicable law, regulatory obligations, a legal hold, or a dispute.

8. Your Privacy Choices and Rights

You may contact us to ask about personal information associated with your inquiry, request corrections, or make other privacy-related requests, subject to applicable law.

We may need to verify your identity before processing certain requests.

Some information may need to be retained for legal, regulatory, insurance, or recordkeeping purposes.

Depending on your state of residence, additional privacy rights or opt-out choices may apply.

You may opt out of marketing text messages by replying STOP and may ask us to stop making marketing calls.

9. Other Websites and Applications

Our website may link to insurance carriers, quoting tools, application platforms, scheduling services, or other third-party websites.

These services may have their own privacy policies and data-handling practices.

We encourage you to review their notices before providing personal or sensitive information.

10. Children's Privacy

This website is intended for people seeking insurance information and is not directed toward children under 13.

If you believe a child has submitted personal information through our website, please contact us so we can review the situation and take any action required by law.

11. Updates to This Policy

We may update this Privacy Policy as our services, systems, legal obligations, or privacy practices change.

When changes are made, the Last updated date on this page will be revised.